Hotel Europe, Sarajevo
About the Hotel
Hotel Europe, built in 1882, is situated in a prime location between Sarajevo's Ottoman Old Town, Baščaršija, and the central area showcasing Austro-Hungarian architecture. This five-star hotel reflects over 130 years of hospitality tradition and is known for hosting notable figures throughout history. Guests can benefit from modern amenities while being immersed in the culture and history of the city. Its close proximity to major attractions and places of worship adds to its significance.
Location
Located just a few steps from the main street and Baščaršija, Hotel Europe is surrounded by key historical and cultural attractions within a 300-yard radius. Notable sites such as Gazi Husrev-Beg's Mosque and the Old Orthodox Church are easily accessible. The hotel is approximately 3 km from the Main Train and Bus Station, with various transport and recreational areas nearby.
Rooms
Hotel Europe offers 160 comfortably appointed rooms, combining classic Austro-Hungarian and modern styles. Each room is equipped with essential amenities, such as air conditioning, a minibar, and a private bathroom. Select rooms feature additional facilities like seating areas or garden views to enhance the guest experience. Premium bedding and 24-hour room service are standard, ensuring a restful stay.
Eat & Drink
The hotel features a renowned Viennese café and an à la carte restaurant offering local and international culinary specialties. Guests can enjoy fine dining experiences with dishes crafted from high-quality ingredients at the restaurant. Mozart's Patisserie, known for its original sweet delicacies, provides a delightful treat for visitors looking for desserts. A bar is also available for drinks in a relaxed setting.
Leisure & Business
Hotel Europe includes a wellness and spa center offering various treatments, swimming pools, and fitness facilities equipped with Technogym equipment. Four fully equipped congress halls cater to business needs, while recreational options nearby include ecotours and cave exploring. The hotel provides services such as dry cleaning and hair salons to assist guests during their stay.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Sun loungers
- Live entertainment
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Mirror
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at this hotel. The rooms were spacious and well-furnished, but the lack of supplies and excessive heat made it uncomfortable. The service was acceptable, but some staff members were rude. The location is great for exploring central Sarajevo, but the dining options need improvement.
The hotel has a picturesque location overlooking the main street below, with full and attentive service, but the dining experience fell short with overcooked cold food. The place is ideal for a city walk, with a welcoming atmosphere, but could use an improvement in the breakfast offerings.
The hotel has a great location, right in the heart of the city, but the rooms have a most unusual decor reminiscent of the 60s. The service was exceptional, with the most professional and helpful staff encountered during my travels. The dining experience was better suited for early morning travelers, as the food options were limited. The location is convenient and close to everything, though some renovations are needed. Despite the drawbacks, the hotel offers good value for money.
I stayed at the hotel and had a mixed experience. The room with a king-size bed was spacious but a bit overwhelming with too much furniture, making it challenging to move around comfortably. The waiters constantly present in the room made the stay less enjoyable. However, the location was excellent, nestled in a quiet area but close to the city center.
The hotel rooms are mostly amazing, but some were surprisingly unclean. The size is good, but the furniture is old, and the extra bed they charge for is not comfortable, shaking. Some rooms were hot like a sauna, housekeeping was not up to standard, hot water availability was a problem, and many staff members had attitude issues.
Although the room was classic in style and not modern, it was poorly furnished with bad quality beds and covers. Cleaning standards were lacking, and private parties obstructed entrance and exits without prior notice. On the bright side, the room was large, well-furnished, and offered a view of the main street below.
My stay at the hotel was a mix of positives and negatives. The rooms were spacious with a lovely view of the bustling street below, and the furniture and linen were of good quality. However, the rooms felt stuffy due to the lack of air conditioning and limited ventilation, with outdated decor and wall-to-wall carpeting. The modern bathroom and shower were a plus, though.
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